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About Us

Who are Fabulous Films?

Fabulous Films is an entertainment distribution company specialising in classic and contemporary television series, films, and collector's edition releases on DVD, Blu-ray, and digital platforms.

Where is Fabulous Films based?

Fabulous Films is based in the United Kingdom.

How can I contact customer services?

You can reach our customer support team at contact@fabulousfilms.com or via the contact form on our website. Our office is based in the UK and operates Monday to Friday — please allow for time differences where applicable. During sale periods we receive a higher volume of enquiries, so we appreciate your patience.

What products do you sell?

We offer:

DVD and Blu-ray box sets

Collector's editions

Digital releases

Classic TV and film content

Limited edition merchandise (when available)

Orders & Payments

What payment methods do you accept?

We accept all major credit and debit cards, as well as other secure payment options available at checkout.

Is my payment information secure?

Yes. All payments are processed through secure, encrypted payment gateways. Fabulous Films does not store complete card details on its servers.

Can I change or cancel my order?

Orders can only be changed or cancelled before dispatch. Please contact our customer support team as soon as possible at contact@fabulousfilms.com.

Will I receive an order confirmation?

Yes. An order confirmation email is sent automatically once your purchase is complete.

How do pre-orders work?

Payment for pre-orders is taken at the time of purchase. Items are dispatched just before the listed release date. If your order includes both a pre-order item and an in-stock title, the entire order will be shipped together when the pre-order becomes available. We recommend placing separate orders if you'd like in-stock items sent immediately.

How do I use a discount code?

Once you've finished shopping, click 'View Basket'. You'll see a box labelled 'Got a Discount Code? Enter it here'. Please note that only one discount code can be used per order. If you're having trouble, contact us at contact@fabulousfilms.com.

Shipping & Delivery

Do you offer free shipping?

We currently offer free shipping on all UK orders. Please note that we do not ship internationally at this time.

How long does UK delivery take?

UK orders typically arrive within 2–7 business days. Delivery times may vary during holidays or periods of high demand.

How can I track my order?

Where tracking is available, you'll receive tracking details by email once your order has been dispatched.

Returns & Refunds

What is your return policy?

We accept returns for damaged, defective, or incorrect items within 14 days of delivery.

How do I request a return?

Please email contact@fabulousfilms.com with the following:

Your order number

Photos of the item (if damaged)

A description of the issue

When will I receive my refund?

Approved refunds are typically processed within 5–10 business days of receiving and inspecting the returned item.

Can I return an opened DVD or Blu-ray?

Opened physical media can only be returned if it is defective, unless otherwise required by applicable consumer protection laws.

Account & Privacy

Do I need an account to place an order?

No — guest checkout is available, so you can place an order without creating an account. That said, registering makes it easier to track orders and manage your purchases.

How is my personal information used?

Your personal information is used only for processing orders, providing customer support, and (if you've opted in) marketing communications. Please see our Privacy Policy for full details.

Can I unsubscribe from marketing emails?

Yes. Every marketing email includes an unsubscribe link, which you can use at any time.

Product Availability

Why are some titles out of stock?

Some of our releases are limited editions or are subject to licensing restrictions, which means they can sell out quickly.

Will discontinued titles come back?

Some titles may be reissued depending on licensing availability and customer demand, but we cannot guarantee availability.

Are releases region-free?

Not all releases are region-free. Region compatibility is specified in each product listing.

Technical Support

A disc I purchased won't play — what should I do?

Please check the following:

Your player supports the disc format and region

The disc is clean and undamaged

If problems persist, please contact our support team at contact@fabulousfilms.com.

Legal & Copyright

Are your releases officially licensed?

Yes. All content distributed by Fabulous Films is officially licensed from authorised rights holders.

Can I copy or share your content?

No. All content is protected by copyright and may not be copied, redistributed, or publicly shared without permission.

Website Policies

Can website terms change?

Yes. Fabulous Films reserves the right to update policies, pricing, and terms at any time without prior notice.

Where can I view your full Terms & Conditions?

Full Terms & Conditions, Privacy Policy, and Cookie Policy are available in the website footer.
Terms & Conditions

Last Updated: [3/21/25]

Welcome to fabulousfilms.com. These Terms and Conditions ("Terms") govern your use of our website. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

1. Introduction

1.1 fabulousfilms.com ("we," "us," "our") is owned and operated by Fabulous Films Limited, a company registered in the United Kingdom, with its registered office at Pinewood Studios. Pinewood Road,  Iver Heath Bucks. SLO ONH United Kingdom.

1.2 These Terms apply to all visitors, users, and others who access or use our website ("Users").

2. Use of the Website

2.1 You must be at least 18 years old to use this website.

2.2 You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

2.3 You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Intellectual Property

3.1 All content on this website, including but not limited to text, images, logos, and software, is the property of fabulousfilms.com or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

3.2 You may not reproduce, distribute, or transmit any content from this website without our prior written permission.

4. User-Generated Content

4.1 If you submit any content to our website, including but not limited to comments, reviews, or images ("User Content"), you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display such content on our website.

4.2 You represent and warrant that you own or have the necessary rights to submit User Content and that your content does not infringe the rights of any third party.

5. Privacy Policy

5.1 We take your privacy seriously. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.

6. Links to Third-Party Websites

6.1 Our website may contain links to third-party websites that are not owned or controlled by fabulousfilms.com. We are not responsible for the content or practices of any linked website.

6.2 The inclusion of any links does not imply endorsement by fabulousfilms.com of the website.

7. Limitation of Liability

7.1 To the maximum extent permitted by law, fabulousfilms.com shall not be liable for any indirect, incidental, special, or consequential damages, or loss of profits, revenue, data, or use, incurred by you or any third party, whether in an action in contract or tort, arising from your access to or use of our website.

7.2 We do not warrant that the website will be uninterrupted or error-free, and we do not make any warranty as to the accuracy, completeness, or reliability of any content available on the website.

8. Indemnification

8.1 You agree to indemnify and hold harmless fabulousfilms.com and its affiliates, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of your use of the website or your violation of these Terms.

9. Governing Law

9.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales, and you agree to submit to the exclusive jurisdiction of the courts located in England and Wales.

10. Changes to the Terms

10.1 We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website after any changes constitutes your acceptance of the new Terms.

11. Contact Information

11.1 If you have any questions about these Terms, please contact us:

Fabulous Films Limited 
Pinewood Studios. Pinewood Road
 Iver Heath Bucks. SLO ONH United Kingdom
Telephone + 44 (0) 1753 654500
Privacy

Last updated: [3/21/25]

Welcome to Fabulous Films! We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, fabulousfilms.com ("Website").

1. Who We Are

Fabulous Films Ltd ("we", "us", or "our") operates fabulousfilms.com. We are registered in the United Kingdom and our registered office is located at  Pinewood Studios. Pinewood Road,  Iver Heath Bucks. SLO ONH United Kingdom.

2. Information We Collect

We collect and process different types of personal data depending on your interaction with us. This may include:

Personal Identification Information: Name, email address, postal address, phone number, etc.
Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.
Usage Data: Information about how you use our Website, including browsing actions and patterns.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Collect Your Data

We collect data using the following methods:

Direct Interactions: You may provide your data by filling in forms on our Website, subscribing to our services, or by corresponding with us by phone, email, or otherwise.
Automated Technologies or Interactions: As you interact with our Website, we may automatically collect technical data about your equipment, browsing actions, and patterns. This data is collected by using cookies, server logs, and similar technologies.
Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, including analytics providers or social media platforms.
4. How We Use Your Personal Data

We may use the personal data we collect for the following purposes:

To manage your account and provide you with the services or products you have requested.
To respond to your inquiries, comments, and feedback.
To send promotional emails or newsletters, subject to your consent.
To improve our Website, services, and marketing efforts.
To comply with legal obligations or regulatory requirements.
5. Legal Basis for Processing

We process your personal data on the following legal bases:

Consent: Where you have provided explicit consent for us to process your data for a specific purpose (e.g., marketing communications).
Contractual Necessity: When processing is necessary to perform a contract with you (e.g., processing payments or providing a product).
Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.
Legal Obligation: When processing is necessary for compliance with a legal obligation.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies help us to understand how our Website is being used and improve your overall experience.

7. How We Share Your Data

We will not sell, distribute, or lease your personal data to third parties unless we have your permission or are required by law to do so. However, we may share your data with the following categories of third parties:

Service Providers: We may share your data with trusted third-party service providers who help us operate our Website or conduct our business.
Legal Requirements: We may disclose your personal data to comply with applicable laws and regulations or respond to lawful requests by public authorities.
8. International Transfers

If we transfer your personal data outside the United Kingdom or European Economic Area (EEA), we will ensure it is protected by taking appropriate safeguards, such as using standard contractual clauses approved by relevant authorities.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for satisfying any legal, accounting, or reporting requirements.

10. Your Rights

Under data protection laws, you have several rights regarding your personal data, including:

Right to Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete data we hold about you.
Right to Erasure: You have the right to request that we delete your personal data, subject to certain legal obligations.
Right to Restrict Processing: You have the right to request that we restrict how we process your personal data.
Right to Data Portability: You have the right to receive a copy of your personal data in a commonly used format.
Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes.
To exercise any of these rights, please contact us at privacy@fabulousfilms.com.

11. Security of Your Data

We are committed to ensuring that your personal data is secure. We have put in place appropriate technical and organisational measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction.

12. Links to Other Websites

Our Website may contain links to third-party websites. Once you leave our Website, we do not have control over the third-party website and cannot be responsible for the protection and privacy of any information you provide to them. We recommend reviewing the privacy policy of any website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Please review this page regularly to stay informed about how we are protecting your data.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

Fabulous Films Limited
 Pinewood Studios. Pinewood Road
 Iver Heath Bucks. SLO ONH United Kingdom
 Telephone + 44 (0) 1753 654500

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Fabulous Films Limited
Pinewood Studios. Pinewood Road
Iver Heath Bucks.
SLO ONH United Kingdom

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